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Pathstone Opens 9th Walk-In Clinic, in the City of Thorold

Back in February, a unanimous council decision at the City of Thorold meant that children, youth and their families would soon have access to mental health services in the heart of their community.

As we were readying the opening of the ninth walk-in clinic, COVID-19 struck and we have been in a holding pattern ever since. Today, we are happy to announce the opening of Thorold’s walk-in clinic, hosted at Thorold Public Library and are proud to have our services more readily available to communities who need us. Kim Rossi, Director of Philanthropy & PR at Pathstone

The Thorold clinic will be open every Monday, from 9 am- 4:30 pm at Thorold Public Library, starting this Monday, July 20. Due to Covid-19, an appointment is needed to ensure we avoid overcrowding and proper PPE will be provided by Pathstone. As always, mental health support will be offered in-person by a Pathstone clinician with no referral, cost or health card needed.

I would like to thank Councillor Sentance for spearheading this initiative and Council for their unanimous support. Having a Hear & Now Walk-In Clinic in the City of Thorold will provide our residents with access to Mental Health Services, which are essential to every Community. Terry Ugulini, Mayor of the City of Thorold

We are very excited to enter into this partnership with Pathstone and their walk-in clinic program. This could not have happened without unanimous support from our council, staff and mayor. We want to help anyone who is in crisis or just needs to talk and I believe this is a great start. Ken Sentance, Thorold City Councillor

Over the past 12 months, we saw over 7,000 clients at Pathstone, of that nearly 1,400 came to us through our walk-in clinics. This program is serving the purpose we knew it would which is to reach children and youth right when they need us. Localized walk-in clinics also mean we are removing barriers to service.

With the commitment from the City of Thorold, they become the ninth walk-in clinic operating in Niagara. All sites are open to children and youth up to age 18 as well as parents / caregivers who want to talk to our clinicians about their children. We understand that sometimes kids do not want to come, but their parents can talk to us about their concerns and we can give them support and tools to help their child.  Tara Kelly, Clinical Manager at Pathstone

Thorold Public Library is a welcome, safe and accessible place. The Library strives to provide relevant resources and services for the community it serves in a confidential manner. Thorold Public Library is delighted to partner with Pathstone Mental Health and the City of Thorold to provide another needed Community resource and service.Chief Librarian at Thorold Public Library, Joanne DeQuadros


The following walk-in clinics have now re-opened for service across Niagara.

All clinics require an appointment to be made by calling Pathstone’s Crisis & Support line at: 1-800-263-4944


NEW Satellite Hear & Now Walk-In Clinic – Thorold
Day / Time:  EVERY MONDAY – 9 am – 4:30 pm
Location:  Thorold Public Library – 14 Ormond Street North
*Beginning Monday, July 20th

Satellite Hear & Now Walk-In Clinic – Welland
Day / Time:  EVERY Monday– 9 am – 4:30 pm
Location: John Howard Building, 225 East Main St.
*Beginning Monday, July 27th

Satellite Hear & Now Walk-In Clinic – Fort Erie
Day / Time:  EVERY Tuesday– 9 am – 4:30 pm
Location: Bridges Community Health Centre – 1485 Garrison Rd.
*Beginning Monday, July 28th

Satellite Hear & Now Walk-In Clinic – Port Colborne
Day / Time: EVERY Wednesday – 9 am – 4:30 pm
Location: Bridges Community Health Centre – 380 Elm St.
*Beginning Monday, July 29th

Satellite Hear & Now Walk-In Clinic – Niagara Falls
Day / Time:  EVERY Thursday – 9:00 am – 4:30 pm
Location:  The Niagara Falls Community Health Centre; 4790 Victoria Ave.
*Beginning Monday, July 30th

 NOW OPEN Satellite Hear & Now Walk-In Clinic – Beamsville
Day / Time:  EVERY Thursday – 9 am – 4:30 pm
Location:  Fleming Centre, 5020 Serena Dr.

NOW OPEN Hear & Now Walk-In Clinic – St. Catharines – OPEN 5 days per week
Days / Times:  EVERY Monday- Thursday– 9am – 7pm
EVERY Friday– 9am – 4pm
Location: The Branscombe Centre, 1338 Fourth Ave.

*Please note, parking at BMHC is $2.50 for the first hour, $5 MAX.

PathstonePathstone Opens 9th Walk-In Clinic, in the City of Thorold